On-Site IT Disaster Recovery Planning Training

Today’s businesses rely heavily on a robust and resilient information technology (IT) and telecommunications infrastructure. This dependence on IT stems from several different requirements and demands including:

• Internet-centric 24 x 7 continuous transaction processing applications.
• Remote office workers’ telecommuting demands.
• Just In Time product and service delivery burdens from partners, vendors, suppliers, and customers.
• Availability of IT services due to regulatory compliance (Sarbanes-Oxley, Basel II).
• New market opportunities and product launches.

This seminar teaches you how to develop, test, and maintain an information technology (IT) Disaster Recovery Plan for recovering IT and telecommunications systems and infrastructure in the event of a disaster or business disruption. The workshop provides a comprehensive, step-by-step. IT Disaster Recovery Plan development methodology, and presents key IT availability planning concepts and principles including those that are continuous and highly available issues.

You will learn various recovery techniques, strategies, and practical methods that will help you to build a robust and resilient technology support infrastructure and critical process recovery capabilities to ensure a fast and efficient recovery of business operations and mission-critical IT systems, applications, and data. During this workshop, you will learn how to develop Business Continuity and IT Disaster Recovery Plans which comply with industry’ best practice and standards such as:

• ISO 22301: Business Continuity Management Systems – Requirements
• NFPA: Standard on Disaster/Emergency Management and Business Continuity Programs
• ITIL: Information Technology Infrastructure Library

COMPLETION GOALS
Upon completion of this seminar, you will be able to:
Design, develop, and implement an effective information technology (IT) and telecommunications Disaster Recovery Plan to recover critical IT systems, applications, data, and business processes.

Conduct a risk assessment and Business Impact Analysis (BIA) to determine threats, vulnerabilities, impacts of disruption to IT infrastructure and business operations and IT and telecommunications recovery time frames, priorities, and resource requirements.

Identify, evaluate, and select high availability and disaster recovery solutions suitable for Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

Select and procure an appropriate secondary and tertiary alternate IT recovery site.

Ensure critical data off-site backup and storage, retrieval, and management requirements are met.

Establish effective Service Level Agreements (SLAs) and contracts with vendors, suppliers, and service providers for facilities, data, and resources.

Assemble a knowledgeable and effective Disaster Recovery team, and assign appropriate pre-disaster, disaster, and post-disaster tasks and responsibilities.
Test and manage changes to the Disaster Recovery Plan.

This course is designed for anyone responsible for developing Business Continuity Plans and Disaster Recovery Plans, managing Business Continuity Projects, or participating in Business Continuity Planning. It is especially useful for Business Continuity and Disaster Recovery Planners, Business Unit Managers, project managers, senior management, and staff from Information Technology, Security, Emergency Response & Crisis Management, Communications, and Human Resource Departments.

During the course, all students will receive presentation handbooks, workbooks, take-home Disaster Recovery Plan templates and other related course information.

For up to 10 students, the fee is US$12,995 (Including optional Certification testing and processing) plus $2,500 for instructor travel and accommodation. Each student after the first 10 is charged $400 including the examination fees. BRCCI will supply presentation handbooks, workbooks, take-home Disaster Recovery Plan templates, and other related course information. If you would like a customized training course to fit your company’s needs, please contact us at 1-888-962-7224 or send an email to info@brcci.org.

Compared with off-site training, you will save US$10,955 + travel + accommodation costs for 10 students, based on the regular course fee of US$2,395+ travel + accommodations for each student.

Day 1:
08.30 Seminar begins including instructor’ and attendee’ introductions, handout of presentation binder and materials
8.45 Presentation begins, pre-course assessment
(incl. three 10 minute breaks)
12.00 Lunch break
13.00 Afternoon presentation begins
15.00 Afternoon presentation resume
16.30 Seminar ends for Day 1

Day 2:
08.30 instructor’ and attendee’ introductions, handout of presentation binder and materials
8.45 Presentation begins
(incl. three 10 minute breaks)
12.00 Lunch break
13.00 Afternoon presentation begins
15.00 Afternoon presentation resume
16.30 Seminar ends for Day 2

Day 3:
8:30 Morning presentation
(incl. three 0 minute breaks)
11:00 Final handouts of take-home plan templates and materials, post-course assessment
12.00 Lunch break
13.00 Exam
14.30 End of Seminar

Our instructor will have a laptop and a projector. The following will also be required:

• A standard training room with sufficient seating, chairs, and desks.
• The preferred seating arrangement is in a classroom configuration.
• There is no requirement for computers or laptops.
• A screen for the projector.
• A whiteboard or flipchart is also required.
• A backup projector is also recommended as projectors do fail from time to time.

TESTIMONIALS

“As Information Technology Officer, and Business Continuity Coordinator for Julius Baer Bank & Trust (Cayman), I found the information provided in the classroom to be instructional, invaluable and well presented. With this new understanding of the complete Business Recovery Process and the methodology behind it, I am now able to lead teams to redevelop our BCP and provide my organization with a state-of-the-art Business Continuity Plan and program. Many thanks to the BRCCI Team!”
– L. S., Julius Baer Bank & Trust Company Limited.

“Since I attended my training classes with BRCCI, I have been able to establish a program within my organization as opposed to a position for DR and Service Continuity, moved up to the next pay tier, hire a new staff member, as well as manage a roadshow where I use the information that BRCCI provided me to educate my colleagues right up to senior level management about DR, Service Continuity, Business Resilience and how my organization compares to industry standard. Feedback that has been given is that my roadshow presentation is valuable, compelling and that it actually gives incentive to rectify some gaps that are rather significant. Essentially, given my previous experience and my knowledge garnered from the BRCCI courses I have been able to breathe life into this subject at my organization and somehow I make it interesting and am able to engage the right resources to move us forward to more mature model. I thank you for your help in that.”
– E. Jenn // EHealth Ontario

“Excellent course that provides practical information in what a BCM program should have. Also presented good information from IT perspective.”
– J. Michael // Managing Director, Binnie House Solutions, Inc.

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Our training is provided by a team of highly skilled subject matter experts specializing in Business Continuity and Disaster Recovery and consulting services. All BRCCI’ instructors have 10-20 years of experience related to Disaster Recovery and Business Continuity planning, management, and audit. These professionals are experienced consultants with industry designations from BRCCI. BCI and ISC2.

For 3 days, classes will begin at 08.30 and end at 16.30. There will be a morning, lunch, and afternoon break.