Business Continuity Training and Certification Course

“This Business Continuity Planning and Management Training seminar provided me with the answers and gave me efficient, usable tools and references to implement immediately!”

Kim N. – Security Business Support Manager 3

CBRM Certified Business Resilience Manager Training Program

This 3-day CBRM Seminar combines:
Business Continuity Planning, Management Training AND the optional Certification Exam held on the last day of the seminar. The business continuity seminar is offered as In-Class and also as an online instructor-led session.

Training Options:

Online instructor-led training (Fee: $1495)
In-Class training – Las Vegas, New Jersey, Niagara Falls Buffalo, Washington D.C., and Toronto (Fee: $2495)

The fee includes an optional Certification testing and processing.

WHY DO YOU NEED BUSINESS CONTINUITY TRAINING?

Your organization needs a business continuity plan! This vital plan protects critical operations, resources and services in the event of unexpected disasters and business disruptions. After a disaster, everyone in the organization relies on the business continuity plan to ensure continuity of business and to restore normal operating conditions. It is vital to know how to build a plan that is reliable, comprehensive, and effective for any business disruption scenario.

WHAT WILL I LEARN FROM THIS TRAINING?

Upon completion you will be able to:

Establish BC program lifecycle processes within your organization.
Assess business and technology requirements for a BC plan.
Develop a BC plan document
Evaluate business continuity risks to your organization.
Identify and select cost-effective BC recovery strategies.
Organize an effective BC team.
Coordinate BC plan with external entities.
Develop an effective test plan for the BC plan.
Organize and conduct successful BC plan tests.
Establish a process for maintaining the BC plan.
Implement a BC plan change management process.
Avoid typical mistakes that lead to BC program failures.
Understand the main differences between a Disaster Recovery Plan, Emergency Response Plan, Crisis Management Plan, and a Business Continuity Plan.

TESTIMONIALS

"I truly walked away from your course with a lot more knowledge about Business Continuity than I could have gained by just reading books. I have some experience in disaster recovery but never thought there was so much more to learn. I am back at work utilizing everything you have taught and now I feel much more confident to do a Continuity pitch to my senior management. Thanks for a great experience.”
Marlyne W. GE

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COMBINED TRAINING AND OPTIONAL CERTIFICATION

Online and In-class instructor-led training options. An optional certification testing on the 3rd day is included in the training fee.

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A SEAT

QUESTION

Asking the right questions means everything in our Industry! Our workshops and seminars actively encourage all participants to share their experiences and ASK questions! Below you’ll find the most frequently asked questions about our courses. If you have a question that is not answered here, feel free to contact us and we would be delighted to help you.

FAQ- FREQUENTLY ASKED QUESTIONS

What are the objectives of this training?

To provide detailed, step-by-step training on how to develop comprehensive, effective and reliable business continuity plans and to establish a business continuity training program designed to protect organizations from unexpected business disruptions and disasters. To provide an introduction to business continuity planning and training program management.
OVERVIEW
The training begins with a basic introduction to business continuity and then leads participants through a BC planning road-map with detailed steps for implementing a business continuity plan and program for their organizations. The road-map consists of assessing and gathering business continuity requirements for managing a disaster; developing recovery solutions and strategies; developing business continuity plans based on requirements and solutions; testing and implementing BC solutions; maintaining BC plans; executing BC plans in the event of a disaster, and managing normalization of business. The BC planning road-map incorporates the industry’s best practices and guidelines for the BCM and the six stages of the BCP process:

Risk Management
Business Impact Analysis
Business Continuity Strategy Development
Business Continuity Plan Development
Business Continuity Plan Testing
Business Continuity Plan Maintenance

This training teaches you how to develop business continuity and disaster recovery plans which comply with the industry’s best practices and standards such as:

ISO 22301: Business Continuity Management Systems – Requirements
NFPA: Standard on Disaster/Emergency Management and Business Continuity Programs
ITIL: Information Technology Infrastructure Library

What will I learn from this training?

Upon completion you will be able to:
Establish BC program lifecycle processes within your organization.
Assess business and technology requirements for a BC plan.
Evaluate business continuity risks to your organization.
Identify and select cost-effective BC recovery strategies.
Organize an effective BC team.
Develop a BC plan document.
Coordinate BC plan with external entities.
Develop an effective test plan for the BC plan.
Organize and conduct successful BC plan tests.
Establish a process for maintaining the BC plan.
Implement a BC plan change management process.
Avoid typical mistakes that lead to BC program failures.
Understand the main differences between a Disaster Recovery Plan, Emergency Response Plan, Crisis Management Plan, and a Business Continuity Plan.

What are the seminar topics?

Introduction

Understand Business Continuity Planning (BCP) concepts:
Purpose and scope of BCP.
Importance of a Business Continuity Plan (BC Plan).
Types, sources, and business impacts of disasters and disruptive events.
Historical evolution of BCP.
Legal and regulatory requirements.
Business Continuity best practices, standards, and guidelines.
Elements of Business Continuity management and Business Continuity planning process.
Six stages of BCP life cycle and the deliverables.

BCP Process Stage 1 – Risk Management Assess the threats of disaster, existing vulnerabilities, potential disaster impact, and risk controls options:

Introduction to risks, threats, exposures, impacts, and risk assessment methods.
Risk management method: risk assessment, risk control options assessment, risk controls cost-benefit comparisons.

BCP Process Stage 2 – Business Impact Analysis (BIA)

Identify mission critical business processes and their recovery requirements.
Analyze the impact to business if these processes are interrupted:
Comparison of BIA and risk assessment.
BIA responsibilities.
Elements of a BIA: Maximum Tolerable Downtime (MTD), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Work Backlog, and Data Loss.
Method for conducting BIA.
BIA deliverables.
Example BIA report.

BCP Process Stage 3 – Business Continuity Strategy Development

Develop a Business Continuity strategy for timely and cost-effective recovery from potential business disruptions:
Introduction to a Business Continuity strategy.
Identification of recovery scope and requirements.
Identification of available recovery alternatives and options.
Cost-benefit assessment of available recovery options.
Recommendations for recovery service contracts.

BCP Process Stage 4 – Business Continuity Plan Development

Develop a document describing the plan for maintaining Business Continuity (BC):
Objective and scope of a BC Plan document.
Roles of a BIA and BC strategy in a BC Plan.
Roles and responsibilities of BC Plan implementation teams.
BC Plan implementation phases: initial response and notification, problem assessment, disaster declaration, recovery and resumption, and restoration.
Tasks and procedures for each BC Plan implementation phase.
Crisis Communication Plan.
Emergency Response Plan.
Change control procedures for a BC Plan.

BCP Process Stage 5

BCP Process Stage 6

Business Continuity Plan Maintenance
Maintain the Business Continuity Plan in a constant-ready state for implementation:
Importance of BC Plan maintenance.
Components of BC Plan maintenance: change management, periodic testing, regular training, and periodic auditing.
Deliverables from each component of BC Plan maintenance.
Recommendations for effective BC Plan change management.
Business Continuity Management
Detailed overview of Business Continuity Management.
Relationship between Business Continuity Program phases and plan development.
Business Continuity and Resilience Program office.
Business Continuity Program Audit methodology.
Business Resilience, Continuity, and Disaster Recovery
Evolution of Business Continuity to Business Resilience.
Limitations of Business Continuity and Disaster Recovery Planning.
Business Resilience concepts and model.
Business Resilience Management.
Business Resilience Strategy.
Enterprise Risk Management.
Other Topics
Overview of BC program audit methodology.
BC standards document review.
BC program maturity levels.

Who should attend this business continuity training?

This training is designed for

Anyone responsible for Developing Business Continuity and Disaster Recovery Plans
Managing Business Continuity Projects
Participating in Business Continuity Planning
Business Continuity and Disaster Recovery Planners
Business Unit Managers
Project managers
Senior management
A staff from
- Information Technology
- Security
- Emergency Response
- Crisis Management
- Communications
- Human Resource Departments.

Which day certification testing offered?

This 3-day event combines business continuity planning and management training with an optional certification exam. The certification exam is offered on the last day of the training. Candidates who successfully pass the exam are awarded CBRM (Certified Business Resilience Manager) certification. Read More about CBRM Designation

Do I need prior knowledge?

This program is suitable for anyone with or without prior business continuity or disaster recovery knowledge or experience. It gradually proceeds from introductory to advanced topics in business continuity planning and includes a detailed overview of business continuity management. Day 1 of the course provides a comprehensive introduction and overview of the business continuity planning and management process. You gain skills through discussions, hands-on practice in small-group exercises, and through an easy-to-follow student manual.

What materials will I receive?

For In-class Seminars: During the in-class seminar, you will receive sample Business Continuity Plan templates, key chapters of a plan methodology textbook, and a set of reference documents. For Online Seminars: You will receive soft-copies of sample Business Continuity Plan templates, key chapters of a plan methodology textbook, and a set of reference documents. At the end of the seminar, you will receive a Certificate of Attendance and Letter stating CPEs earned.

What is the fee?

The fee depends on the training options : Option 1. Online instructor-led training (Fee: $1495) Option 2. In-class training – Las Vegas, New Jersey, Niagara Falls Buffalo, Washington D.C., and Toronto (Fee: $2495) The fee includes an optional Certification testing and processing.

What are the seminar agenda and timings?

Online Training Format

Training days and timings: (Pacific Time) Day 1 & 2: 7:00 am – 3:00 pm (May end earlier than 3:00 pm)

Day 3: Optional certification exam for CBRM (Certified Business Resilience Manager) The timing of the exam on Day 3 will be selected on Day 2.

In-Class Format

Day 1: 07.00 Opening presentation including Instructor’ and attendee’ introductions, hand out of presentation binder and materials 07.45 Morning presentation, pre-course assessment (incl. three 10 minute breaks) 11.00 Lunch break 12.00 Afternoon presentation begins 14.00 Afternoon presentation resume 15.00 Seminar ends for Day 1

Day 2: 07.45 Morning presentation (incl. three 10 minute breaks) 11.00 Lunch break 12.00 Afternoon presentation begins 14.00 Afternoon presentation resume 15.00 Seminar ends for Day 2

Day 3: 7.00 Morning presentation (incl. three 10 minute breaks) 10.00 Final handouts of take-home plan templates and materials, post-course assessment 11.00 Lunch break 12.00 Exam 13.00 End of Seminar

Please note the agenda for online seminars may vary from the In-class seminars.

What are the seminar registration options?

You can register online after making an online payment. In case of any query, you may contact us at 1-888-962-7224 or info@brcci.org (1-888-96-BRCCI).

What are the requirements for online training?

Training Requirements: Access to a computer with Internet connectivity. Recommended: Webcam, speaker, and microphone (to avoid long-distance charges). Phone calls can be used if residing in the USA and Canada. A camera is a mandatory requirement for online proctored examinations.

What are the comments from training participants?

TESTIMONIALS “I just wanted to send you a thank you for the CBRM Seminar instruction. When I returned to work on Tuesday, I passed along to my boss and coworkers that the course and instructor were excellent. One of my peers even said, “Wow, you NEVER say that about a training course.” Having a background in training, I’m a pretty tough judge when it comes to external training seminars. The course surpassed my expectations.” – Lesley S. // CBRM Operational Risk/Compliance, M&T Bank “I thought this was an exceptional business continuity course in the way it was presented. The methodology approach made it very easy to understand and have clarity on how to proceed to the next stage(s), as well as the interdependencies of the stages. I feel more empowered to be a focal point within my company regarding Business Resiliency. I was also very appreciative of the opportunity to receive a certification for this course which will add more validity to my professional development along this career path. The instructor was well versed in his field and very accommodating to the class attendees.” – William W. // CBRM, Project Manager – Disaster Recovery, First American Corporation. “BRCCI’s course is one of the most important training programs I have attended in my business career. The methodology was presented in a very organized and logical fashion, made understandable by the very experienced instructor. I would recommend this program to anyone wishing to learn the process of Business Continuity and Resilience, especially those whose primary function is to conduct such a program. Thank you also for the well-written manual and textbook.” – Iris H. // Director, New York University “Akhtar, First I wanted to thank you for an awesome couple of days. As I said the CBRA really put everything together for me. A little over 18 months ago after attending the CBRM & ITP seminar. I was well equipped to launch and develop our BCP program. In the last couple of days and with a bit more experience under my belt, I can definitely see a clearer path forward in further developing our program by using an auditors’ point of view.” – Pierre C. // Business Continuity / Content Security, Tolor Read More

Can you provide this online training at my location?

This seminar can be offered at your company site. If your company has a number of staff requiring training, take advantage of the cost savings of instructor-led training at your facilities. CONTACT US for details on the minimum number of students required and our on-site course fees.

What is the schedule for the upcoming training?

Please click on the following link to see the seminar schedule: CBRM seminar schedule

Can you brief me about the start-to-end process?

For In-class Seminars: Once the registration and payment process is completed, you will receive two emails from us. The first email will be a receipt of the payment. The second email will provide a confirmation of your registration and detailed venue information. At the start of the training, you will receive the training materials. The optional exam will take place on the last day of the training. The exam consists of multiple-choice questions. You will be notified of the results of the exam within two weeks. Within two weeks after the training, you will receive: 1. A soft copy of the certificate for successfully passing the exam, 2. A letter of completion and CPEs earned. A paper copy of the certificate is provided for an additional processing and shipping cost via courier services of USD 95 for shipment within North America, and USD 195 for shipment outside of North America. For Online Seminars: Once the registration and payment process is completed, you will receive two emails from us. The first email will be a receipt of the payment. The second email will provide a confirmation of your registration. The instructor will send you an online meeting invite prior to the date of the training. At the start of the training, you will receive soft-copies of the training materials. The optional virtual proctored exam will take place on the last day of the training. The exam consists of multiple-choice questions. You will be notified of the results of the exam within two weeks. Within two weeks after the training, you will receive: 1. A soft copy of the certificate for successfully passing the exam, 2. A letter of completion and CPEs earned. A paper copy of the certificate is provided for an additional processing and shipping cost via courier services of USD 95 for shipment within North America, and USD 195 for shipment outside of North America.