Business Continuity Training and Certification Course
“This Business Continuity Planning and Management Training seminar provided me with the answers and gave me efficient, usable tools and references to implement immediately!”
Kim N. – Security Business Support Manager 3
CBRM Certified Business Resilience Manager Training Program
This 3-day CBRM Seminar combines:
Business Continuity Planning, Management Training AND the optional
Certification Exam held on the last day of the seminar. The business continuity seminar is offered as In-Class and also as an online instructor-led session.
Training Options:
- Online instructor-led training (Fee: $1495)
- In-Class training – Las Vegas, New Jersey, Niagara Falls Buffalo, Washington D.C., and Toronto (Fee: $2495)
The fee includes an optional Certification testing and processing.
WHY DO YOU NEED BUSINESS CONTINUITY TRAINING?
Your organization needs a business continuity plan! This vital plan protects critical operations, resources and services in the event of unexpected disasters and business disruptions. After a disaster, everyone in the organization relies on the business continuity plan to ensure continuity of business and to restore normal operating conditions. It is vital to know how to build a plan that is reliable, comprehensive, and effective for any business disruption scenario.

WHAT WILL I LEARN FROM THIS TRAINING?
Upon completion you will be able to:
- Establish BC program lifecycle processes within your organization.
- Assess business and technology requirements for a BC plan.
- Develop a BC plan document
- Evaluate business continuity risks to your organization.
- Identify and select cost-effective BC recovery strategies.
- Organize an effective BC team.
- Coordinate BC plan with external entities.
- Develop an effective test plan for the BC plan.
- Organize and conduct successful BC plan tests.
- Establish a process for maintaining the BC plan.
- Implement a BC plan change management process.
- Avoid typical mistakes that lead to BC program failures.
- Understand the main differences between a Disaster Recovery Plan, Emergency Response Plan, Crisis Management Plan, and a Business Continuity Plan.
TESTIMONIALS
Marlyne W. GE
COMBINED TRAINING AND OPTIONAL CERTIFICATION
Online and In-class instructor-led training options. An optional certification testing on the 3rd day is included in the training fee.
Asking the right questions means everything in our Industry! Our workshops and seminars actively encourage all participants to share their experiences and ASK questions! Below you’ll find the most frequently asked questions about our courses. If you have a question that is not answered here, feel free to contact us and we would be delighted to help you.
FAQ- FREQUENTLY ASKED QUESTIONS
OVERVIEW The training begins with a basic introduction to business continuity and then leads participants through a BC planning road-map with detailed steps for implementing a business continuity plan and program for their organizations. The road-map consists of assessing and gathering business continuity requirements for managing a disaster; developing recovery solutions and strategies; developing business continuity plans based on requirements and solutions; testing and implementing BC solutions; maintaining BC plans; executing BC plans in the event of a disaster, and managing normalization of business. The BC planning road-map incorporates the industry’s best practices and guidelines for the BCM and the six stages of the BCP process:
- Risk Management
- Business Impact Analysis
- Business Continuity Strategy Development
- Business Continuity Plan Development
- Business Continuity Plan Testing
- Business Continuity Plan Maintenance
- ISO 22301: Business Continuity Management Systems – Requirements
- NFPA: Standard on Disaster/Emergency Management and Business Continuity Programs
- ITIL: Information Technology Infrastructure Library
- Upon completion you will be able to:
- Establish BC program lifecycle processes within your organization.
- Assess business and technology requirements for a BC plan.
- Evaluate business continuity risks to your organization.
- Identify and select cost-effective BC recovery strategies.
- Organize an effective BC team.
- Develop a BC plan document.
- Coordinate BC plan with external entities.
- Develop an effective test plan for the BC plan.
- Organize and conduct successful BC plan tests.
- Establish a process for maintaining the BC plan.
- Implement a BC plan change management process.
- Avoid typical mistakes that lead to BC program failures.
- Understand the main differences between a Disaster Recovery Plan, Emergency Response Plan, Crisis Management Plan, and a Business Continuity Plan.
- Understand Business Continuity Planning (BCP) concepts:
- Purpose and scope of BCP.
- Importance of a Business Continuity Plan (BC Plan).
- Types, sources, and business impacts of disasters and disruptive events.
- Historical evolution of BCP.
- Legal and regulatory requirements.
- Business Continuity best practices, standards, and guidelines.
- Elements of Business Continuity management and Business Continuity planning process.
- Six stages of BCP life cycle and the deliverables.
- Introduction to risks, threats, exposures, impacts, and risk assessment methods.
- Risk management method: risk assessment, risk control options assessment, risk controls cost-benefit comparisons.
- Identify mission critical business processes and their recovery requirements.
- Analyze the impact to business if these processes are interrupted:
- Comparison of BIA and risk assessment.
- BIA responsibilities.
- Elements of a BIA: Maximum Tolerable Downtime (MTD), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Work Backlog, and Data Loss.
- Method for conducting BIA.
- BIA deliverables.
- Example BIA report.
- Develop a Business Continuity strategy for timely and cost-effective recovery from potential business disruptions:
- Introduction to a Business Continuity strategy.
- Identification of recovery scope and requirements.
- Identification of available recovery alternatives and options.
- Cost-benefit assessment of available recovery options.
- Recommendations for recovery service contracts.
- Develop a document describing the plan for maintaining Business Continuity (BC):
- Objective and scope of a BC Plan document.
- Roles of a BIA and BC strategy in a BC Plan.
- Roles and responsibilities of BC Plan implementation teams.
- BC Plan implementation phases: initial response and notification, problem assessment, disaster declaration, recovery and resumption, and restoration.
- Tasks and procedures for each BC Plan implementation phase.
- Crisis Communication Plan.
- Emergency Response Plan.
- Change control procedures for a BC Plan.
- Business Continuity Plan Testing
- Validate the Business Continuity Plan:
- Benefits of testing.
- Types of testing methods.
- Importance of a test plan.
- Test plan content.
- Method for developing a test plan.
- Business Continuity Plan Maintenance
- Maintain the Business Continuity Plan in a constant-ready state for implementation:
- Importance of BC Plan maintenance.
- Components of BC Plan maintenance: change management, periodic testing, regular training, and periodic auditing.
- Deliverables from each component of BC Plan maintenance.
- Recommendations for effective BC Plan change management.
- Business Continuity Management
- Detailed overview of Business Continuity Management.
- Relationship between Business Continuity Program phases and plan development.
- Business Continuity and Resilience Program office.
- Business Continuity Program Audit methodology.
- Business Resilience, Continuity, and Disaster Recovery
- Evolution of Business Continuity to Business Resilience.
- Limitations of Business Continuity and Disaster Recovery Planning.
- Business Resilience concepts and model.
- Business Resilience Management.
- Business Resilience Strategy.
- Enterprise Risk Management.
- Other Topics
- Overview of BC program audit methodology.
- BC standards document review.
- BC program maturity levels.
- Anyone responsible for Developing Business Continuity and Disaster Recovery Plans
- Managing Business Continuity Projects
- Participating in Business Continuity Planning
- Business Continuity and Disaster Recovery Planners
- Business Unit Managers
- Project managers
- Senior management
- A staff from
- Information Technology
- Security
- Emergency Response
- Crisis Management
- Communications
- Human Resource Departments.
Online Training Format
Training days and timings: (Pacific Time) Day 1 & 2: 7:00 am – 3:00 pm (May end earlier than 3:00 pm)
Day 3: Optional certification exam for CBRM (Certified Business Resilience Manager) The timing of the exam on Day 3 will be selected on Day 2.
In-Class Format
Day 1: 07.00 Opening presentation including Instructor’ and attendee’ introductions, hand out of presentation binder and materials 07.45 Morning presentation, pre-course assessment (incl. three 10 minute breaks) 11.00 Lunch break 12.00 Afternoon presentation begins 14.00 Afternoon presentation resume 15.00 Seminar ends for Day 1
Day 2: 07.45 Morning presentation (incl. three 10 minute breaks) 11.00 Lunch break 12.00 Afternoon presentation begins 14.00 Afternoon presentation resume 15.00 Seminar ends for Day 2
Day 3: 7.00 Morning presentation (incl. three 10 minute breaks) 10.00 Final handouts of take-home plan templates and materials, post-course assessment 11.00 Lunch break 12.00 Exam 13.00 End of Seminar
Please note the agenda for online seminars may vary from the In-class seminars.
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